Gupshup, the world’s leading
messaging platform trusted by developers in more than 30,000 businesses, has announced the launch of its new bot builder platform, gupshup.io, poised to lead a new wave of bot revolution in India. The
Gupshup.io platform consists of omni-channel messaging APIs and bot builder
tools. The omni-channel APIs enable connectivity to almost every messaging
channel including SMS, Facebook Messenger, Slack, Telegram, Teamchat etc, with
more to be added soon. The bot builder tools support the entire bot lifecycle
including development, testing, deployment, hosting, publishing, monitoring,
tracking, search and discovery of bots.
With messaging apps recently opening up APIs for businesses
to build bots, we’re now on the verge of a once-in-a-decade paradigm shift in
the tech industry. After desktop and clients in the mid-80s, browsers and
websites in the mid-90s, and mobile OS and apps in the mid-00s, messaging
platforms and bots are emerging as the next wave of tech revolution. Virtually
everything that we do today on websites or apps will soon be done through bots.
Bots will enable shopping, ordering food, banking, trading and most other
activities through your favourite messaging app.
“Bots are the new apps. Bots will transform virtually every
aspect of our lives, making it simpler and easier to engage with businesses and
brands just by chatting with them”, said Beerud
Sheth, founder and CEO of Gupshup. He added, “Every business and brand will
have to develop a bot strategy quickly. Gupshup.io offers the most advanced
tools globally for developers preparing to meet the explosive demand for
messaging bots and services.”
Gupshup
used its extensive experience with the bot building process to automate common
tasks performed by every bot developer. The Gupshup platform enables a
developer to build, test and deploy a bot across multiple channels in minutes.
The bot is automatically hosted with a one-click deploy process. Post-launch monitoring and tracking of bots
has also been automated. An omni-channel bot store enables the search and
discovery of bots, helping developers to promote their bots. Instead of using a
patchwork of tools, the Gupshup platform offers an end-to-end integrated
platform for developers that frees them up to focus on their specific
workflows.
Gupshup continues to operate its smart-messaging app
Teamchat, which pioneered the concept of smart messages i.e. structured fields
within chat messages. Teamchat was the earliest and most bot-friendly messaging
app, currently being used by over 2,000 businesses, including companies like
HDFC, ICICI, Biostadt, Meru Cabs, PNB Metlife and others. Bots built on
Teamchat continue to support enterprise use-cases such as CRM, HR and ERP.
About
Gupshup
Headquartered in Silicon
Valley, Gupshup is the world’s most advanced bot and messaging platform. It
enables developers to quickly and easily build, test, deploy and manage chat bots
across all messaging channels.
Gupshup has been a pioneer
in messaging and bots, long before they became trendy. Gupshup’s messaging
platform is used by over 30,000 businesses, leading companies such as FlipKart,
OLA, Facebook, Twitter, ICICI, HDFC and ZeeTV. Gupshup’s platform handles over
4 billion messages per month and over 150 billion cumulative. Gupshup also
developed a smart-messaging app, Teamchat, which introduced patent-pending
“smart” messages in 2014, only now being offered by other messaging apps.
Gupshup’s bot platform provides tools for the entire bot lifecycle enabling
developers to quickly and easily build, test, deploy, monitor and track bots.
Gupshup is founded by Mr.
Beerud Sheth, a serial entrepreneur, who previously founded Elance, Gupshup is
funded by investors such as Charles River Ventures, Helion Venture Partners and
Globespan Capital Partners.
